Returns

Blooms and Branches offers only the best, highest quality decorative branches and botanicals. If you are not satisfied with your purchase, simply return the item in its original, unused condition (including all original packaging and tags) within 7 days for a full refund, less shipping costs and a 20% restocking fee. If you have any questions or concerns regarding your order or our return policy, please contact Customer Service.

Once we receive your order, we credit the appropriate account within 10-14 business days; we also send you an email to let you know the refund is complete.

I think my order is wrong!

We want to make it right! Email us a photo (use a digital camera or camera phone) of your items and let us take a look at what went wrong. We'll do our best to correct your order.

Order Cancellations

Orders cancelled after confirmation of shipping costs will incure a 10% restocking fee.

Our Shipping Statement Regarding Products Over 20" In Length

All natural products have different sizes that affect shipping fees.

Each of our natural products has it's own unique weight and size. In order to provide a low shipping fee and eliminate overcharges on items over 20", your fee will be quoted after your order has been received and weighed, usually within 2 business hours under normal circumstances. Your order will be finalized and your credit card will be charged only after you have confirmed your final total with shipping charge.

Your order will be shipped within 24 hours of confirmation, during normal business hours. Most of our items can be shipped via FedEx, while our larger products are shipped by freight truck.